Live Chat Support is available for homeschool customers only from 8:30 am – 6 pm EST.
Use our contact form to contact us.
Sales Team – Monday through Friday 8:30 am to 6:00 pm eastern
Phone: 888-854-6284 (MATH)
PO Box 8888
Lancaster, PA 17604
Mastery Educational Services – Monday through Friday 8 am to 8 pm eastern
Phone: 800-454-6284 (MATH)
Intervention and Special Education Departments should submit purchase orders to:
P.O. Box 8888
Lancaster, PA 17604
Fax or email is preferred for purchase orders.
If you're contacting us from outside of the United States, please review our International Distributors to find the authorized distributor nearest you.
If you'd like to learn more about Math-U-See, if you have a question or comment on our products or website, or if you'd like someone to contact you, please complete the following information so we can put you in touch with the right person. We value feedback from our users — we're happy to listen and respond as soon as possible.
We accept Visa, MasterCard, Discover and American Express as payment options.*
Our live shipping rates ensure you get the best rate available to us.
Please allow up to 48 hours for processing. We process shipments Monday through Friday.
Please note that we can only ship to PO Boxes using the Smart Post option. All other shipping methods must include a street address for delivery.
To ensure the best shipping rates for Alaska, Hawaii and US territories, please order via phone. Delivery to Alaska, Hawaii, and US Territories typically takes 3-7 days. The below rates will apply:
|Alaska and Hawaii|
|Order Amount||Phone Order Shipping Rate|
|$0.00 – $12.00||$5.50|
|$12.01 – $40.00||$10.50|
|$40.01 – $85.00||$12.50|
|$85.01 & Up||20%|
All orders are sent via US Mail and cost varies. Please contact us for pricing.
Please contact us directly at email@example.com or 888-854-MATH (6284)
Customers may return any partial or whole orders within 60 days of receipt of shipment, provided that the material is in “like-new” and resalable condition for a refund or exchange of those items, less shipping costs. (No marks, physical damage, etc). To initiate a return, the customer must call customer service to receive a Return Merchandise Authorization (RMA) number. Once Math-U-See has received the item(s), the customer can expect refund or exchange in 10-15 business days. However, if you are not satisfied with how our product is working with your student within 60 days, call us at 888.854.6284 (MATH) to find out about our 100% satisfaction guarantee.
*Please contact us at 888.854.6284 (MATH) to learn about alternate payment methods accepted.
**Customer is responsible for all return shipping costs associated with the Math-U-See return policy.